Shipping & Returns
We offer fulfillment options between 2-5 business days. Rarely orders can take longer to ship due to big sales, promotions, or during the holiday season (Father's Day, Black Friday, Cyber Monday, Christmas, etc.) Please keep in mind that our products are made-to-order, and take many man-hours to craft, package, and ship.
We ship via UPS & USPS for domestic orders and via USPS for international orders.
Important note regarding international shipments
Every country has their own unique mail system. It is possible that you may have to pay additional duties or taxes to receive your package. Two examples are the European VAT tax and the Royal Mail International handling fee.
Each track sculpture is made-to-order. We offer over 650 tracks in 2 sizes and 6 colors. That's 7,800 different possible combinations. Since each sculpture is custom made for each customer, we can not accept returns or exchanges unless there is a defect with the product or it is damaged in shipping.